Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT IS OUR SHIPPING & DELIVERY OPTIONS?

 

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

 

Free Shipping

 

We offer a free Standard 1-3 Days Shipping for Customers within Lusaka who have bought goods over K2,500.

 

Expedited Shipping Fees

 

We also offer expedited shipping at the following rates:

 

Shipping Method:

Standard Shipment Within Lusaka for goods less than K2,500

1-3 Days

Shipping FEE:
K30

​

Shipping Method:

Standard Shipment Outside Lusaka

4-7 Days

Shipping FEE:

K250

 

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

DO YOU DELIVER INTERNATIONALLY?

 

We do not offer international shipping.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please review our Return Policy

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have any further questions or comments, you may contact us by:

• Email: Thunderartsbc@gmail.com